Website Terms of Use

Last updated: 22 October 2026

1. About this website

This website is operated by LUMEXA (Pty) Ltd, based in Cape Town, South Africa. It provides general information about our AI chatbot, website development, mobile app and SmartEdu services.

2. General information only

Website content is provided for general information. The services, features, integrations, availability, delivery dates and pricing may vary by project and must be confirmed in a written proposal or agreement.

3. Enquiries and proposals

Submitting an enquiry does not create a client relationship, reserve capacity or require either party to proceed. Any agreed work should be documented separately, including scope, fees, payment terms, responsibilities, acceptance criteria, intellectual property, support and termination arrangements.

4. Acceptable use

You agree not to misuse the website, attempt unauthorised access, interfere with its operation or submit unlawful, malicious or misleading content. Do not use general enquiry forms to send confidential records, passwords, payment details or sensitive personal information.

5. Intellectual property

Unless stated otherwise, website text, design elements and branding are owned by or used with permission by LUMEXA. You may not reproduce or commercially exploit website content without prior permission, except where applicable law permits.

6. Third-party services and links

The website may refer to third-party services or tools. Their terms, availability and privacy practices are controlled by their respective providers. Any third-party integration for a client project should be agreed separately.

7. Availability and liability

We aim to keep website information useful and current but do not promise uninterrupted availability or that every detail is complete or error-free. To the extent permitted by law, LUMEXA is not responsible for losses arising from reliance on general website information alone. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.

8. Privacy

Our handling of personal information is described in the Privacy Policy, which should be read alongside any separate notices or agreements that apply to a specific service.

9. Updates and governing law

We may update these terms when the website or our practices change. Applicable South African law governs use of this website, subject to mandatory legal protections.

10. Contact

For questions, email info@lumexa.co.za or call +27 62 595 4493.